How can I enjoy free shipping?
Shipping is free for orders above $100. For orders below this value shipping costs will be at a flat rate for standard shipping.
What is the delivery time for my order?
The average delivery time is 15 to 30 days from the date of payment.The average delivery time is 15 to 30 days from the date of payment.
Bella Sciences guarantees the delivery time except in situations, events or circumstances, which are beyond our control (the customer is not available, production delays, public holidays, adverse weather conditions, mistakes in the delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.
My order is missing an item, what should I do?
Contact customer support with detailed descriptions of what is missing. An agent will contact you within 24-48 hours. After verifying your case, a new order will be placed.
My order never arrived, what should I do?
Contact customer support with detailed descriptions of the problem. An agent will contact you within 24-48 hours. After verifying your case, a new order will be placed.
